Terms of Use

These terms govern your use of the GreaterGood community and websites. By using the community and websites, you acknowledge that you have read, understood and agreed to be bound by these terms and conditions.

GreaterGood South Africa is registered at P O Box 389, Plumstead 7801. Its websites are hosted and managed in the Republic of South Africa. For the purpose of these terms, ‘our’, ‘we’ and/or ‘GreaterGood South Africa’ will mean the GreaterGood South Africa Trust and its related entities, the GreaterGood South Africa Trust and GreaterCapital NPC.

We may periodically change the terms, without notice, so please check them from time to time as your continued use of the websites means you accept any changed terms.


While we make every reasonable effort to ensure that the information provided on our websites is accurate and current, you should not assume that the information provided is always current or that the websites contain all the relevant information available.

Your comments

We value your comments, ideas, suggestions and feedback but GreaterGood South Africa is not obliged to respond to, maintain or compensate you in any way whatsoever for your comments. Once submitted or offered, your comments become the property of GreaterGood South Africa which will exclusively own all such rights, title and interests in the comments and will not be limited in any way in its use, commercial or otherwise, of any of the comments.

You warrant that the comments submitted by you to the websites do not and will not violate any right of any third party, including copyright, trademark, privacy or any other personal or proprietary right. You agree not to submit or offer any comments that will be or will contain any defamatory, unlawful, abusive or obscene material. GreaterGood South Africa disclaims any liability towards any third party regarding your comments and you shall remain accountable towards any third party regarding the contents of your comments.

Customer Service

The connections between social investors and community organisations are the most important part of the GreaterGood SA network and we want your experience to be as positive as possible. We are committed to providing a free and easy way for people who want to give to connect and make a difference in South Africa. If you are unhappy with any part of the GreaterGood SA service or have specific feedback, our customer service representatives are available to answer any questions you may have or respond to your feedback.
If you have specific requests, comments and/or feedback that would improve our service offering to you, please email us at info@myggsa.co.za. Or speak to one of our client service representatives between 09h00 and 16h00 Monday – Friday, by calling (021) 762 7944 begin_of_the_skype_highlighting (021) 762 7944 end_of_the_skype_highlighting begin_of_the_skype_highlightiend_of_the_skype_highligh


These terms apply to any transaction between yourself and GreaterGood South Africa which reserves, at all times, the right to amend these terms as it may see fit, and any such amendments shall be deemed to apply as between yourself and GreaterGood South Africa.

To make donations through the websites using loyalty programme points, you must be over the age of 18 and be the holder of a valid MasterCard or Visa Card or a member of American Express Membership Rewards or eBucks or Nedbank Greenbacks.

To register you must to provide certain information including personal details, payment card details and your delivery address. You will be required to choose a password which you must keep secret at all times and you must enter your password each time you visit the websites. GreaterGood South Africa accepts no liability for any damages suffered or losses incurred from the use or misuse of your password.

Donations made by credit card are held for three months before they are paid out to causes. This is a precautionary measure to avoid payment reversals, as banks allow credit card payments to be cancelled for 90 days after the date of the transaction. GreaterGood South Africa will email details of the payments immediately after they have been made.

GreaterGood South Africa may not be held responsible for any dissatisfaction you may feel regarding any donation made to a cause or project through the websites. GreaterGood South Africa cannot be held responsible for any of the information, offers or requests posted on the websites by registered non-profit users or site visitors.

Causes receiving donations, including product donations or donations of time or skills, through GreaterGood South Africa are requested to report back and/or post photos within two weeks of receipt of the donation. Causes may not sell the products or use them for commercial gain. The products must be used for the purpose specified in the original proposal to GreaterGood South Africa. Impact stories and photos are, wherever possible, verified by the GreaterGood South Africa team and posted on the relevant websites, for public viewing. Where a donor has requested a copy of a report, we will email it to them.

Intellectual Property

GreaterGood South Africa retains all copyright in all material, including logos and other graphics, which form part of its websites. All data and information communicated to or from the websites and/or any site information and database remain and shall be the sole property of the GreaterGood South Africa group and/or the registered Causes supported by the websites.

GreaterGood South Africa grants you permission to view, electronically copy and print in hard copy portions of the websites for the sole purpose of browsing the websites and supporting causes, for your personal use only. Any other use of the information, graphics or materials on the websites, including reproduction, modification, distribution or reproduction for purposes other than those indicated above and without the prior written consent of GreaterGood South Africa and the lawful trademark and/or copyright owner (if applicable) is strictly prohibited and constitutes an unlawful infringement of the intellectual property rights of GreaterGood South Africa and/or such trademark and/or copyright owner.


‘GreaterGood South Africa’, ‘Everyone has something to give’, ‘Powering social change’ and all other marks, logos and trade names appearing on these websites are the property of GreaterGood South Africa or their associated organisations in the Republic of South Africa and in certain other countries. Nothing contained on these websites should be construed as granting, by implication or otherwise, any license or right to use any of the trademarks displayed on the websites without the express prior written consent of relevant GreaterGood South Africa or other listed organisation. Your use of any of the trademarks displayed on the websites is strictly prohibited.

You may not copy, reproduce, publish, upload, post, transmit, distribute or modify any logos or trademarks appearing on our websites. You further undertake not to infringe any right of GreaterGood South Africa or their associated organisations in respect of such trademarks. The use of the trademarks on any other website or networked computer environment is prohibited. All rights not expressly granted are reserved.

Advertising and Links

External hyperlinks may be provided on the websites. These links do not constitute any relationship between GreaterGood South Africa and any third party or imply any endorsement by GreaterGood South Africa of such a third party. The use of, or reliance upon, any external link provided is at your own risk.

Advertising and other promotional material will appear on the websites from time to time. Such advertising or promotional material does not constitute any relationship between GreaterGood South Africa and any third party placing such advertising or promotional material on the websites. Nor does such placement imply any endorsement by GreaterGood South Africa of the third party in questions. Once again, use of, or reliance upon, any such material is entirely at your own risk.

Disclaimers and Exclusions of Liability

You agree that use of the websites or the Internet is entirely at your own risk. The websites and their content are provided on an ‘as is’ and ‘as available’ basis and GreaterGood South Africa makes no representations or warranties of any kind, whether express or implied, including, and without limitation, with respect to the websites, their contents, the accuracy thereof, or any warranties or representations regarding the effectiveness of any security or encryption facilities or with regard to the availability of products and/or delivery arrangements and times.

GreaterGood South Africa disclaims all representations and warranties, including but not limited to warranties as to the availability, accuracy or content of information, products or services, and warranties of merchantability or fitness for a particular purpose of information, goods or services.

GreaterGood South Africa does not warrant that the functions provided by the websites will be uninterrupted or error free, or that the websites or the server that makes it available are free from viruses or other harmful components.

Save as expressly set out here, GreaterGood South Africa shall under no circumstances whatsoever be liable to you as a result of or in connection with GreaterGood South Africa’s negligent (including grossly negligent) acts or omissions or those of their employees, agents or designees or other persons for whom they may be liable in law, for any direct, indirect, incidental, special or consequential loss or damage of any kind whatsoever or howsoever caused (whether from contract, delict or otherwise and whether actually foreseen or reasonably foreseeable), sustained by you, or any other person arising from or as a result of any use in terms of this Agreement, the delivery, non-delivery, incorrect, erroneous or late delivery, the use, possession or consumption of the services as supplied through the websites.

GreaterGood South Africa, its directors, employees, designees, agents, representatives, affiliates and suppliers shall not be liable for any loss, damage (whether direct, indirect or consequential) or expense of any nature whatsoever which may be suffered as a result of or which may be attributable, directly or indirectly, to the use of or reliance upon their websites (including any information contained thereon) or the Internet.

You will indemnify GreaterGood South Africa and keep them fully indemnified from and against any loss or damage suffered or liability incurred, including without limitation in respect of any claim or demand by any third party by reason of any act or omission on your part or that of any family member, agent or representative acting on your behalf in connection with transactions concluded on the websites and/or in terms of this Agreement and/or in relation to receipt of products or services supplied by GreaterGood South Africa pursuant to any such order placed through the websites or through any other means.

GreaterGood South Africa’s liability, whether in contract or delict arising from any breach of any obligation in terms of this Agreement, negligence or otherwise shall not exceed at any time more than the monetary value of the order in respect of which any such dispute or claim arises.


The content contained on the websites may be used by you for your own personal, non-commercial, information purposes. In using the websites you agree not to infect it with any computer programming (such as a virus) that may damage, interfere with, delay or intercept any data or information on the websites and you indemnify GreaterGood South Africa for any damage caused by any such act attributable to you.

GreaterGood South Africa may suspend your registration on the websites should we determine that you are not using the websites in compliance with these terms or if we believe the information provided by you is untrue, inaccurate or incomplete.

These terms of use are governed by the laws of the Republic of South Africa.